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About Us
  • Save up to 30% with Cartridge World Brand

Currency

All transactions are processed in AUD.

Shipping and Delivery Policy

Products are delivered Australia wide. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Orders are dispatched within 2 business days and shipping times are estimated at between 3-10 business days depending on your location within Australia. Please be aware deliveries outside of metropolitan areas may take longer.

Read our complete delivery policy here.

Click and Collect Policy

At Cartridge World, you can buy online and collect from our 120+ local stores based on your location, free of cost. When the order is placed, the nominated store will be in touch and inform you about the collection of your parcel.

Read our complete delivery policy here.

Customer Service Policy

Cartridge World is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed are currently in stock and pricing is true and correct.

Standard delivery time frames are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.

Read our complete online policy here

Exchange, Returns, and Refunds Policy

Please choose carefully before you buy.

For faulty products, Cartridge World offers a 30 day replacement warranty, from the date you receive your product. Please contact the store from where you purchased your product from and we will always endeavor to keep our customers happy and satisfied.

For change of mind returns, you may wish to contact the store within 7 days of purchase with a proof of purchase and the product in unused and unopened condition.

Read our complete return policy here

Security

When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .